As an extension of the luxury goods industry, the jewelry repair and maintenance industry was given the aura of luxury goods from the very beginning. As an extension industry, everyone will also measure the jewelry maintenance industry in accordance with the standards of the luxury industry. However, the domestic jewelry maintenance and repair institutions have a short development time and are not mature enough in all aspects. Therefore, there are deep misunderstandings in the jewelry maintenance and repair institutions that everyone talks about, mainly focusing on service attitude and repair technology. Also continue to endure the corresponding unsupported services.

Recent news is also focusing on the jewelry repair and maintenance industry to see how the news is talking about. The gold ring was taken to the maintenance organization and was melted, resulting in insufficient weight. The consumer took his jewellery to the maintenance and repair organization, and was greeted by the price, and there was no complaint; the maintenance technique was poor, resulting in unsatisfactory maintenance results, and was given at the beginning. The maintenance effect is very different, and there are even other problems. What are you talking about when talking about jewelry repair and maintenance organizations? Is it possible to find out the problems in the jewelry repair and maintenance organization from the discussion of everyone, and how should the jewelry maintenance and repair organization change from those aspects?

The specific reporters also communicated with China’s current jeweler in the jewelry repair and maintenance industry. Perhaps they should find out what to pay attention to in the maintenance and repair of jewelry, and what are the concerns of everyone?

珠宝维修保养

Jewelry maintenance technology

For the jewelry repair organization, the technology is always the first. Without the excellent maintenance and repair technology, there is no way to survive in the jewelry repair and maintenance industry. It can be said that the jewelry maintenance and repair organization is built on the professional technology, there is no professional. The technology is supported, just as the foundation of the building is built on the sand, and it cannot stand the test.

Jessie, general manager of Royal Goldsmith, said: "For the jewelry repair industry, the most basic cleaning, many maintenance organizations can do it, but for the repair of jewelry, it is a test of the level of the maintenance organization, this is also The reason for the difference between the royal goldsmith and other jewelry maintenance organizations is also the reason why the royal goldsmith is bigger and stronger."

The reporter also went to the jewelry repair organization for repairs on the grounds of diamonds on his jewels. However, many organizations said that they could not repair the jewelry when they knew it was repaired.

Jessie said that at present, as a domestic maintenance company, the Royal Goldsmith has been far ahead of the industry. It has a number of international top brand service experts to form a professional advisory team, through the introduction of advanced management and technical concepts. The jewellery repair service is the ultimate, becoming the pioneer of professional maintenance services for high-end jewelry.

Jewelry maintenance organization service attitude

Technology and service are like two feet of a person. Indispensable, services and technology should be balanced, and jewelry maintenance and repair institutions can be more stable and stable. When consumers decide to buy goods or services, service is also an important part. After all, buying jewelry is also a luxury service and experience. The same is true for jewelry maintenance.

However, the reporter also knows that many jewellery maintenance and repair institutions that are still in the stage of barbaric growth are mainly small workshops. There are even many roadside jewellery repairs and services, and the service remains at the buyer’s seller. The way, lack of human touch, some specific services are not humanized, such as: time is not humanized, service is not in place, and so on. Jessie said: "The royal goldsmith is also fully considerate for the service. It has taken many free door-to-door pickup services for Shanghai customers, which is convenient for customers who have no time to go to the store for maintenance. At the same time, in order to facilitate customers in the field, they can also send them by express delivery. The way the maintenance is done, the royal goldsmith also uses the green channel to repair the jewelry faster and with the quality guaranteed."

Information asymmetry

When there is a problem with the jewelry in the hands of everyone, I don’t know the channels through which to find professional jewelry maintenance and repair institutions. The truly professional and reliable jewelry maintenance and repair organization can only be obscured in one place, user needs and jewelry maintenance and repair institutions. There is a problem of information asymmetry between them, and the misalignment between them also leads to the lack of professional and serious jewelry maintenance services.

At present, as the earliest jewellery maintenance organization that attempts to break the information barrier between consumers and jewelry repair institutions, the Royal Goldsmith reduces the cost of choosing jewelry repair and maintenance institutions, and finds jewelry repair and maintenance institutions more conveniently and quickly. Various channels to meet the needs of consumers with jewelry maintenance needs.

Jessie, general manager of Royal Goldsmith, said: "The royal goldsmith relies on the vast market of Shanghai. After more than ten years of development, it has accumulated rich experience. At the same time, it has professional jewelry maintenance and repair technology to ensure the protection through market operation. Many consumers with jewelry maintenance needs can find us and enjoy a professional jewelry repair experience."

Combine online and offline to reduce the cost of consumer choice

The accelerated pace of life has led to little time and energy for people to make field choices. The way of shopping around is also greatly challenged, and the Internet era has greatly saved everyone's cost of choice. Consumers only need to click on the mouse and move their index finger to understand all aspects of information and face value. For the jewels that are not expensive, everyone has to seriously choose the jewelry maintenance and repair organization.

Just like the current combination of online and offline goldsmiths, consumers can learn about the maintenance cases, service processes, technology and other information of the royal goldsmith on the Internet, communicate online, and mail the items in the way of jewelry. Maintenance, to make it more convenient and efficient to serve consumers. In the era of experience, who can better reduce the cost of consumer choice and meet the needs of consumers, who can truly grasp the hearts of consumers.

Jewelry repair and maintenance service fee

At present, the problem that the jewelry maintenance and repair industry is most criticized by consumers is the high maintenance price. Due to the special nature of jewelry, many irregular maintenance organizations falsely report the price, the price is overwhelming, disrupting the order of the industry, and causing many people to repair jewelry. There are many misunderstandings in the maintenance industry and many bad labels are posted. "We have been working hard for the normal development of the industry. We hope to win consumers' trust in the industry through the professional service and excellent technology of the royal goldsmith, but it is not a one-off event. The price of the royal goldsmith is to inform consumers in advance. Under the premise that both parties agree, it will be repaired," Jessie, general manager of Royal Goldsmith told reporters.

When an industry has a lot of institutions that disrupt the normal industry order, in order to make a small profit for the self-interest, the consumer's interests are ignored, resulting in consumers not getting professional jewelry maintenance services. In the big waves, perhaps the real jewelry maintenance and repair organization will be more prominent in the market chaos. From the communication with the royal goldsmith, perhaps we will find out what qualities are needed for a truly professional jewelry repair and maintenance organization, and what choices should be made when repairing and maintaining jewelry.

The jewelry maintenance and repair organization that everyone talks about, whether it is technical service or price, etc., the content of the issues that everyone cares about is the jewelry maintenance and repair organization should seriously think about what consumers are most concerned about. The content of the discussion is changed by everyone. Whether it is good or bad, whether it is praise or depreciation, praise or defamation, directly and indirectly, is the exchange and connection between the jewelry maintenance organization and the consumer. Functioning.

Border Embroidery Fabric

Clothing Material Online,Luxury Fashion Fabrics,Border Embroidery Fabric,Luxury Fabrics For Dresses

SHAOXING YINFENG IMPORT AND EXPROT CO.,LTD , https://www.shaoxingyinfeng.com